Supplement fulfillment FAQ
What is supplement fulfillment?
Supplement fulfillment is the storage, picking, packing and shipping of dietary supplements and nutraceuticals, with extra controls the category needs: lot and expiration tracking, first-expired-first-out picking, sanitary storage and records that let you trace every lot to the orders it shipped in.
Do supplement warehouses need to follow FDA cGMP rules?
Yes, in part. The dietary supplement cGMP rule (21 CFR Part 111) covers holding and distributing, not just manufacturing, so warehouses that store supplements should meet its holding requirements for storage conditions, sanitation and protection against contamination. We offer FDA-registered, cGMP-aligned storage options in our markets.
What does FEFO mean and why does it matter for supplements?
FEFO means first expired, first out: the lot with the earliest expiration date ships before newer stock. It matters because supplements are dated, and shipping newer lots first leaves older inventory to expire on the shelf, which becomes a write-off.
Can you track lot numbers on every order?
Yes. We capture lot and expiration at receiving and record which lots go into each outbound order, so if a manufacturer or regulator flags a batch you can identify affected customers and quarantine remaining stock quickly.
Do you handle subscription supplement orders?
Yes. We integrate with Shopify and common subscription apps, plan renewal-day volume with you ahead of time and release renewal orders in waves so subscribers receive refills before they run out.
Can you prep supplements for Amazon FBA?
Yes. We can apply FNSKU labels, add expiration labels in the format Amazon requires, enforce minimum remaining shelf life before sending, and build compliant cartons and shipments, while keeping the rest of your stock available for other channels.
How do you ship heat-sensitive supplements like gummies and probiotics?
We set seasonal packing rules by SKU and destination. During hot months that can mean insulated mailers, cold packs, faster ship methods or holding orders over weekends so packages do not sit in a hot truck.
Do you ship supplements to retailers?
Yes. We fulfill retail and wholesale purchase orders following each retailer's routing guide, including case packs, GS1-128 carton labels, advance ship notices and EDI documents, with shelf-life minimums respected on every shipment.
Who is responsible for supplement labels and claims?
The brand is. Supplement Facts panels, structure/function claims, the required FDA disclaimer and any Prop 65 warnings are the brand's responsibility. We store and ship products as labeled and can apply labels or inserts you provide.
How much does supplement fulfillment cost?
Pricing depends on your order volume, SKU count, storage needs, packaging and any special handling such as cold packs or kitting. We provide transparent, itemized pricing and a custom quote within 24 hours of receiving your details.